We want you to be absolutely delighted with your New England finds from Found Up North Co.! While we don’t offer returns or exchanges, we are committed to making it right if your goods arrive damaged.

Damaged or defective goods: Please contact us within 7 days of receiving your order. Include:

• Your order number

• The name of the item(s) that were damanged

• A photo of the goods/packaging

We take great care in selecting high-quality goods from our partners. However, we understand that sometimes things don't go as planned. If you're not completely satisfied with your purchase, please let us know, and we'll do our best to make it right.